We're paying attention
Imperial Foods is more than just a distributor of fine gourmet foods for gift baskets. We're a gift basket supplies research lab. We test the market constantly, talking to the experts in the field, paying attention to the people who matter - you.
We had a fantastic experience with Imperial foods and I can say with confidence that I will order from them again. Customer service was outstanding, the product arrived intact and as ordered. Imperial Foods is the only supplier for our gourmet foods.
Kim & Matthew Waters
We've been with you awhile
Back in 1999, we began planning the next step in our ongoing program of anticipating your needs. We had been serving gift basket entrepreneurs like you since 1990 with our direct mail catalog and outstanding phone support, and we knew you needed the flexibility of ordering from us online. But you also needed a lot more than the typical store.
We made this site for you
When it was time to start serving you on the Web, our research showed the way. We knew you needed a wide variety of ways to find the gift basket supplies and gourmet foods that you sell. We also knew you needed to be able to locate items by product type, by packaging color, by flavor, by unit price. We learned that you needed to see a detailed picture of what you're about to order. All this (and more) has been built into the site for you.
We never stop
Our market research informed us that sometimes you appreciate having pre-made gift sets. We also learned that you often want to take care of the presentation, so all you need is a ready-to-assemble gourmet kit. Above all, we understood that you need the convenience of placing smaller orders so that your profits aren't tied up in huge inventory.
We care about your success
When we learned that you appreciated frequent sales, we began an ongoing program tailored to the demands of the season, anticipating changes to your inventory needs before they occurred. Now, whenever you notice a change to our site or in our catalog, you'll know that it's the result of a lot of hard work and close attention. Nonstop research is our way of being able to serve you better, and we promise you that we will continue to keep on top of your needs so that you can succeed in the gift basket industry.
I love shopping at Imperial Foods. My order was shipped quickly and with no problems. I will use Imperial again and again!!!!
Appearance is everything when you are putting an item in a gift basket. I enjoy the specials, appreciate the call of confirmation for my orders and just generally enjoy doing business with Imperial Foods.
The products were exactly what I wanted and there were no surprises. I will order products from this company before other companies with comparable items.
Great Falls MT